Air travel is stressful. The lines, the TSA, delays, and the price of airport food. The most stressful thing though: getting to a terminal only to realize you’re in the wrong place. Most people have had an experience that left them running from one terminal to another to catch a
I didn’t know the first thing about Information Architecture when I started working at Logic Department. I knew that it involved talking to people to understand how they use a website, and that part sounded fascinating to me. But I read a lot of books, asked a lot of questions,
There are many, many components that go into a user’s overall experience, all the way from their real-world interactions with your organization to their online ones. The easiest aspect of user experience to see is the visual design – if something is visually pleasing, we can see it pretty clearly.
For members of the LGBTQ+ community, the current political climate has been…turbulent. Now more than ever, the community has taken to the internet to make and encourage change in the world. Nonprofits play an important role in supporting LGBTQ+ communities through advocacy and resources to affect social change. There is
There is a large and messy challenge that comes with needing to share different types of information with different audiences in a single space, especially when one of those audiences is underserved. There have been countless (and important) efforts to create accessible content on the web in regards to differently-abled
Just like our homes, our websites can get full of stuff. Over time we accumulate info pages, blog posts, items for sale, uploaded images and assets… the list goes on and on. Suddenly, it’s hard to find things and know if you already have something. “We should add a page
Last year, I spent a few months studying the underlying information architecture and user experience design of the digitized collections of art made available by a few world-class North American museums. The work, which was generously guided by Sam Raddatz, the Founder and Chief Information Architect at Logic Department, served as my graduate