Services for each project will depend on your specific needs, but here are some of the tools that can be utilized to tackle your website's challenges.
The best solutions are based on user needs. Findings can be presented as scenarios, personas, or competitive reviews.
Expert Usability Reviews
Heuristic and cognitive tests are a low-cost way to discover the most obvious and easily-fixed usability issues in a site.
Site Maps & User Flows
These processes include mapping the existing site's architecture and flow, reviewing what works and doesn't work, and developing new flows and a site map.
A successful project meets the business requirements and expectations of the team. Stakeholder interviews, conducted with all of the key players in a project, ensure that every goal is understood and every possible pitfall is kept in mind.
Correct and clear classification of items, whether it be asset tags or file metadata, immediately increases the usability of a site. We will create or optimize taxonomies that ensure your digital items are findable.
Ensure the updates to your site are clear and easy to use. We will develop and conduct user tests – in person, remote, or guerrilla – to find its strengths and weaknesses.
Between content and graphic design lies layout. We will create static or functional page layouts of proposed solutions that can be shared with your team, so that they can be discussed and tested.
A review of competitor sites to note commonalities and differences and evaluate the competitive landscape of language, structure, and usability.
The Logic Department team communicates clearly, quickly, and highly effectively with my entire staff and that, in turn, solves my problems. I don’t have to project manage anything and that might be the best part; I just “set it and forget it” and can count on them to deliver.
Logic Department was able to jump right in with very little on-boarding and immediately add value, not only running with the direction we provided, but also making great suggestions and keeping the whole project operating at a high-level of quality even as it was moving rapidly ahead.
— Susan Visakowitz, Director of Content Strategy, Rosetta