Services for each project will depend on your specific needs, but here are some of the tools that can be utilized to tackle your website's challenges.
The best solutions are based on user needs. Findings can be presented as scenarios, personas, or competitive reviews.
Expert Usability Reviews
Heuristic and cognitive tests are a low-cost way to discover the most obvious and easily-fixed usability issues in a site.
Site Maps & User Flows
These processes include mapping the existing site's architecture and flow, reviewing what works and doesn't work, and developing new flows and a site map.
A successful project meets the business requirements and expectations of the team. Stakeholder interviews, conducted with all of the key players in a project, ensure that every goal is understood and every possible pitfall is kept in mind.
Correct and clear classification of items, whether it be asset tags or file metadata, immediately increases the usability of a site. We will create or optimize taxonomies that ensure your digital items are findable.
Ensure the updates to your site are clear and easy to use. We will develop and conduct user tests – in person, remote, or guerrilla – to find its strengths and weaknesses.
Between content and graphic design lies layout. We will create static or functional page layouts of proposed solutions that can be shared with your team, so that they can be discussed and tested.
A review of competitor sites to note commonalities and differences and evaluate the competitive landscape of language, structure, and usability.
The Logic Department team brings an extraordinary clarity of vision and quality of communication to its work. I can’t think of a UX team I’d rather have on my projects.
— Matthew K. Gold, Ph.D., Advisor to the Provost for Digital Initiatives, CUNY Graduate Center
Logic Department helped bring organization and clarity to websites that have neglected content structure and maintenance. They are always a perfect partner from start to finish. Their team navigates between client calls, creative work sessions, and project planning without skipping a beat.